Customer support

Refund and Cancellation Policy

Last updated: 27 August 2026

Digital workbook

Before purchasing the workbook, you are asked to request immediate access and acknowledge that your 14-day cancellation right ends once the download begins. We therefore do not normally offer a change-of-mind refund after downloading has started.

If the PDF is faulty, inaccessible, not supplied or not as described, email hello@thedentalnursecorner.co.uk. We will provide a working replacement or the remedy required by your consumer rights.

CV and cover-letter services

If you cancel before work begins, contact us promptly. If you asked us to begin during a cancellation period and work has already started, you may be charged a reasonable amount for work completed up to cancellation. Once personalised work has been fully completed after your request to start, a change-of-mind cancellation may no longer be available.

If the service is not provided with reasonable care and skill or does not match what was agreed, contact us so we can put it right. One reasonable round of amendments is already included when requested within seven calendar days of delivery.

How to contact us

Email hello@thedentalnursecorner.co.uk with your name, order date, service purchased and Stripe receipt details. Please do not send full card information.

Nothing in this policy affects your statutory rights.